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Services
Operations-First Virtual Assistants
Strategic support. Clean systems. Time back.
At SheWorks Digital Africa, we match you with pre-vetted Operations Virtual Assistants from across Africa—trained to streamline your backend, protect your time, and keep your business running smoothly. If you’re scaling past “scrappy,” your Ops VA becomes the person who keeps the engine clean: inbox + calendar, SOPs, client flow, CRM hygiene, automations, and reporting.
Operations Anchor (Core Admin + Execution)
For founders who need day-to-day operations handled with consistency and calm. Your Operations Anchor manages the admin
that keeps everything moving—without dropped balls, missed follow-ups, or messy folders.
Key Support Areas
- Inbox + calendar management (triage, scheduling, follow-ups)
- Task & project coordination (Asana/Monday/ClickUp)
- File/Drive organization + naming systems
- SOP drafting + documentation upkeep
- Weekly admin reporting (simple, clean, consistent)
Systems & Workflow Builder (CRM + Automations)
For businesses that are ready to scale smart.
This VA strengthens your backend by keeping your CRM organized, improving workflows, and building lightweight automations that reduce manual work.
Key Support Areas
- CRM management (GoHighLevel, Keap, HubSpot, etc.)
- Tags, segments, pipelines, and contact hygiene
- Email automations + funnel support
- Integrations (Zapier/Make) + troubleshooting
- Dashboards + lead tracking + KPI snapshots
Client Experience & Delivery Coordinator (Client Ops)
For service providers who want a premium, “buttoned-up” client experience.
This VA runs the behind-the-scenes flow from inquiry → onboarding → delivery → offboarding,
so clients feel supported and you stay focused on your zone of genius.
Key Support Areas
- Client onboarding workflows (forms, contracts, welcome steps)
- Scheduling + reminders + client communications
- Customer support inbox + response templates
- Feedback collection, testimonials, and renewal nudges
- Program/course community support (as needed)
Visibility Support (Ops-Led Content Assistance)
For founders who want consistent visibility without turning your VA into your content creator.
This is operations support for content: formatting, scheduling, repurposing, and keeping your content pipeline organized.
Key Support Areas
- Content calendar upkeep + scheduling
- Canva templates (light design) + resizing
- Email formatting + newsletter uploads
- Launch asset organization (links, folders, checklists)
- Webinar/event backend support (tech + reminders)